{"id":3005,"date":"2024-12-02T16:01:02","date_gmt":"2024-12-02T14:01:02","guid":{"rendered":"https:\/\/www.datopia.world\/?page_id=3005"},"modified":"2025-03-04T18:47:03","modified_gmt":"2025-03-04T16:47:03","slug":"conditions-generales-de-vente","status":"publish","type":"page","link":"https:\/\/www.datopia.world\/en\/conditions-generales-de-vente\/","title":{"rendered":"Terms and conditions of sale"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3005\" class=\"elementor elementor-3005\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0c77667 e-flex e-con-boxed e-con e-parent\" data-id=\"0c77667\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-da07b6a elementor-widget elementor-widget-heading\" data-id=\"da07b6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Terms &amp; Conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7956135 elementor-widget elementor-widget-text-editor\" data-id=\"7956135\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Updates: 04\/03\/2025<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8fe926f elementor-widget elementor-widget-text-editor\" data-id=\"8fe926f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>Definitions of terms<\/strong><\/h3><p>In these General Terms of Use (GTU), the following terms are defined as follows:<\/p><ul><li><strong>Datopia SAS<\/strong> Datopia SAS, a simplified joint stock company with capital of 11,066.63 euros, registered in the Tours Trade and Companies Register under number 979 286 812, owner and operator of the Application.<\/li><li><strong>Application<\/strong> Datopia application, as available on the Apple App Store and Google Play Store.<\/li><li><strong>Datopia\u00a0<\/strong>The application<\/li><li><strong>CGU<\/strong> The present General Terms and Conditions of Use, applicable to Members registered on the Application.<\/li><li><strong>Member<\/strong> Any person registered on the Application, including Members subscribing to Premium offers.<\/li><li><strong>Account<\/strong> Member's personal space, including profile, messaging and settings, containing personal information and preferences.<\/li><li><strong>Services<\/strong> All the free or paid features offered by Datopia to encourage interaction and meetings between members.<\/li><li><strong>Premium subscription<\/strong> : Paid subscription offering Members access to additional features and benefits.<\/li><li><strong>Pack<\/strong> : Non-subscription purchase, in batches of several, of features usually included in premium subscriptions.<\/li><li><strong>Selfie: <\/strong>Digital self-portrait that we ask our Members to take with their smartphone when they register with Datopia.<\/li><li><strong>Avatar\u00a0<\/strong>The digital representation of a Datopia Member<\/li><li><strong>Doppia<\/strong> Avatar created by the Member to interact in the virtual world of Datopia.<\/li><li><strong>Reveal\u00a0<\/strong>Reveal photo: Photo of a Member associated with his\/her avatar and visible to other Members when the avatar is presented in the Station. This photo is only revealed on request, and each Member is only entitled to a limited number of Reveal photo consultations per day. Subscribing Members have an unlimited number of Reveals per day.<\/li><li><strong>Rewind : <\/strong>Functionality that allows you to return to an avatar you have just ignored in the Station. This feature is not available when the Application is launched.<\/li><li><strong>Like : <\/strong>Mark of interest. The like is used to show interest in a Doppia. If this interest is mutual, the two Doppia can meet and play together.<\/li><li><strong>Invitation: <\/strong>An invitation to discover and play.<\/li><li><strong>Connection<\/strong> A mutual acceptance by two Members to initiate a privileged relationship between them, triggered either by a Like made by each of the two users to the other (mutual Like), or after acceptance of an Invitation to Play sent to the other by one of the two Members.<\/li><li><strong>La Station\u00a0<\/strong>Members' home page, where they can see the avatars of other members of the application.<\/li><li><strong>Bubble<\/strong> The private space where Datopia members can play and communicate with each other.<\/li><li><strong>Mini-games<\/strong> Playful interactions enabling Members to discover each other in a fun way through interactive games integrated into the Application.<\/li><li><strong>Boost<\/strong> This feature increases the visibility of a Member's profile for a limited period of time. This feature will not be available when the Application is launched.<\/li><li><strong>Globe-trotting mode : <\/strong>Functionality enabling a Member to geolocate to a location other than the one in which he or she is currently located.<\/li><li><strong>Incognito mode : <\/strong>Functionality enabling a Member to appear only in the Stations of Members with whom he or she has interacted through Likes and\/or Invitations.<\/li><\/ul><h4>\u00a0<\/h4><h4><strong>Application description<\/strong><\/h4><p>Datopia is a dating application that lets members get to know each other by meeting online in a fun way.  \"Virtual connection, real emotions\".<\/p><p>Each Member is represented by an avatar, the Doppia. \"Behind every avatar, there's a little heart beating...\".<\/p><p>In the meeting space where our Members discover each other, the Station, their avatars are visible, accompanied by a mini-profile: a real profile photo, the Reveal, a short biography if provided by the Member, a first name, an age.<\/p><p>The avatars visible in our Members' Stations correspond to the preferences indicated when they registered.<\/p><p>Each avatar can invite another avatar to play the mini-games we offer. If both avatars agree, they'll meet in a private space, the Bubble, where they'll play and discover each other with their own voice, their real appearance if they accept the optional use of video and instant messaging.<\/p><p>After playing, talking and, where appropriate, seeing each other, Members can decide whether or not to take their virtual or real relationship further, as they see fit. They have access to the other Member's complete profile (photo gallery, etc.), and a private space dedicated to them, the Bubble, where they can play and communicate at their leisure.<\/p><p>No more matches and crushes with no follow-up, and no more appointments with unpleasant surprises in real life!<\/p><p>To play together, Members and their avatars must either like each other or send each other an Invitation to Play.<\/p><p>A Like is never sent to the avatar concerned. If the Like is mutual, then a Connection is established and the two Members can play our mini-games together in their Bubble. Members with a Premium Gold subscription can find out which Members have Liked them and, if they wish, interact with them.<\/p><p>The invitation to play is sent to the avatar to whom it has been sent, and if it is accepted, a Connection is established and the two Members can play mini-games together in their Bubble and get to know each other.<\/p><p>When registering to become a Datopia member, users indicate their age and preferences, and create an avatar. To avoid false profiles, we ask our users to take a digital self-portrait, or selfie, with their smartphone. This will be their reference photo. From time to time, we'll ask them to take another digital self-portrait, which we'll compare with the reference photo. If the two photos match, the Member will be able to continue his or her activity on Datopia.<\/p><p>The reference photo is the profile photo attached to the Member's avatar, but if the Member does not like it, he\/she can attach a photo of his\/her choice. Finally, the reference photo may or may not be displayed in the Member's photo gallery.<\/p><p>If two Members have a connection but are not present in the application at the same time, they can start a game and wait for the other Member's answer. They will be notified by the Application when the other Member's answer arrives. They will also have access to the messaging system for asynchronous communication.<\/p><p>All our Members also have access to one or more single-player games.<\/p><p>Members can intervene on Datopia by geolocating themselves to a location other than the one they are currently in by using the Globe-Trotter mode. This feature is only available to subscribers.<\/p><p>Members can make themselves invisible on other Datopia Members' stations by using Incognito mode. This feature is only available to registered members. They will only be visible on the stations of members they have Liked or to whom they have sent an Invitation.<\/p><h2><strong>\u00a0<\/strong><\/h2><h4><strong>1. Purpose<\/strong><\/h4><p>These General Terms and Conditions of Sale (GTCS) govern the conditions of purchase and use of the paid services offered by the Datopia application, published by Datopia SAS, registered with the RCS of Tours under SIRET number 97928681200024, whose registered office is located at 8 Rue Victor Laloux, 37000 Tours.<br \/>By using Datopia's fee-based services, the User unreservedly accepts all the provisions of these GTC.<\/p><h4><strong> 2. Services on offer<\/strong><\/h4><p>Datopia offers a dating service with several subscription formulas:<\/p><ul><li>Free: Free use with limited functionality. Non-subscribers can purchase Reveals and Boosts packs.<\/li><li>Lite: Paid monthly subscription with extended functionality<\/li><li>Gold: Paid monthly subscription offering all the benefits of Lite, with additional advantages\u00a0<\/li><\/ul><p>The prices of each subscription are indicated in the application. Lite and Gold memberships are available on a weekly, monthly, 3-month and 6-month basis, at the member's discretion. Substantial discounts are available for long-term subscriptions (3 months and 6 months).<\/p><p>Datopia also offers a number of benefits and features that can be purchased in packages:<\/p><ul><li>Reveals<\/li><li>Boosts<\/li><\/ul><p>Pack prices are indicated in the application<strong>.<\/strong><\/p><h4><strong>3. Rates<\/strong><\/h4><p>Subscription prices are quoted in euros (\u20ac), inclusive of all taxes, and include VAT applicable on the date of order. Datopia SAS reserves the right to modify prices at any time, but undertakes to apply the rates in force at the time of ordering.<\/p><p>Payments are made securely via the application stores (Google Play Store, Apple App Store).<\/p><h4><strong>4. Subscriptions and payments<\/strong><\/h4><h6 style=\"padding-left: 40px;\"><strong>4.1 Subscription<\/strong><\/h6><p>The User can take out a subscription directly from the Datopia application by choosing one of the formulas on offer. Subscription requires the creation of a user account.<\/p><h6 style=\"padding-left: 40px;\"><strong>4.2 Automatic renewal<\/strong><\/h6><p>All paid subscriptions include an automatic renewal option, unless otherwise specified at the time of purchase. Subscriptions will be tacitly renewed for a period equivalent to the initial period chosen (weekly, monthly, quarterly, half-yearly), unless cancelled by the User before the end of the current period.<\/p><h6 style=\"padding-left: 40px;\"><strong>4.3 Terms of payment<\/strong><\/h6><p>Payment for Datopia's paid services is made by direct debit via the external services of the Google Play Store and Apple App Store. By taking out a subscription, the User accepts that the corresponding amount will be debited automatically each time the subscription is renewed.<\/p><p>If payment is unsuccessful, the User will be notified and access to paid features will be suspended until payment is made.<\/p><h4><strong>5. Right of withdrawal and refund<\/strong><\/h4><p>In accordance with current legislation, the User has a cooling-off period of 14 days from the date of subscription to request cancellation and reimbursement of the purchase, unless access to paid services has already begun with the User's consent.<\/p><h6 style=\"padding-left: 40px;\"><strong>5.1 How to exercise the right of withdrawal<\/strong><\/h6><p>As all payments are processed and managed by the App Store or Play Store, the right of withdrawal, if applicable, must be exercised directly with the App Store or Play Store, depending on the type of device used at the time of purchase.<\/p><h6 style=\"padding-left: 40px;\"><strong>5.2 Exclusion of the right of withdrawal<\/strong><\/h6><p>In accordance with article L221-28 of the French Consumer Code, the right of withdrawal cannot be exercised for services fully executed before the end of the withdrawal period, provided that execution has begun with the prior express agreement of the User and that he has waived his right of withdrawal.<\/p><h4><strong>6. Termination and suspension<\/strong><\/h4><h6 style=\"padding-left: 40px;\"><strong>6.1 Termination by the User<\/strong><\/h6><p>The User may cancel the subscription at any time via the purchase platforms (Google Play Store, Apple App Store). Cancellation will be effective at the end of the current subscription period, and no refund will be given for periods already started.<\/p><h6 style=\"padding-left: 40px;\"><strong>6.2 Suspension and termination by Datopia<\/strong><\/h6><p>Datopia SAS reserves the right to suspend or terminate the User's subscription in the event of non-compliance with the General Terms and Conditions of Use (GTCU) or inappropriate behavior, without right to reimbursement for the remaining period.<\/p><h4><strong>7. Use of services and features<\/strong><\/h4><p>Free Users benefit from the following advanced features:<\/p><ul><li>10 Likes per day<\/li><li>1 Invitation per day<\/li><li>3 Reveals a day<\/li><li>1 blind date per day<\/li><li>1 single-player game per day<\/li><li>2 games a day for two in the bubbles<\/li><\/ul><p>Users taking out a Lite subscription benefit from the following advanced features:<\/p><ul><li>Unlimited Likes<\/li><li>3 Invitations per day<\/li><li>10 Reveals a day<\/li><li>2 blind dates per day<\/li><li>5 single-player games per day<\/li><li>5 games a day for two in the bubbles<\/li><li>Revelation of Members who have Liked it. All the subscribed Member has to do is also like the Member who liked him\/her (mutual like) for a connection to be established between the two Members.<\/li><\/ul><p>Users with a Gold subscription benefit from the following advanced features:<\/p><ul><li>Unlimited Likes<\/li><li>10 Invitations per day<\/li><li>Unlimited Rewinds<\/li><li>Unlimited Reveals<\/li><li>Unlimited number of blind dates<\/li><li>Unlimited single-player games<\/li><li>Unlimited bubble games for two<\/li><li>Globe-trotter function, can be activated on demand<\/li><li>1 Boost per month, not available at application launch and can be activated on demand<\/li><li>Incognito function, can be activated on demand<\/li><li>Revelation of Members who have Liked it. All the subscribed Member has to do is also like the Member who liked him\/her (mutual like) for a connection to be established between the two Members.<\/li><\/ul><h4><strong>8. Personal data protection<\/strong><\/h4><p>When subscribing to paid services, Datopia collects and processes the User's personal data, in particular for billing and service access purposes. This data is processed in accordance with Article 3: Personal data and security of our General Terms of Use and is stored securely on Google servers in Europe.<\/p><p>The User has the right to access, rectify and delete his\/her data in accordance with the French Data Protection Act (Loi Informatique et Libert\u00e9s) and the RGPD. For any request, please contact dpo@datopia.dating.<\/p><h4><strong>9. Limitation of liability<\/strong><\/h4><p>Datopia undertakes to provide its services under the best possible conditions, but cannot be held responsible for temporary interruptions to its services for technical reasons, such as updates, breakdowns or force majeure.<\/p><p>Datopia SAS shall in no event be liable for any indirect damages resulting from the use of the paid services, including, but not limited to, financial loss, loss of profits, or loss of data.<\/p><h4><strong>10. Changes to the GTC<\/strong><\/h4><p>Datopia SAS reserves the right to modify these General Terms and Conditions of Sale at any time. New versions will be posted on the Datopia SAS website. <u><a href=\"http:\/\/www.datopia.world\/en\/\">www.datopia.world<\/a><\/u> and in the application. Users are advised to consult the GTC regularly for any updates.<\/p><h4><strong>11. Applicable law and disputes<\/strong><\/h4><p>These GTC are governed by French law. In the event of a dispute, the competent courts shall be those of Datopia's registered office, unless an imperative legal provision provides otherwise.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Conditions G\u00e9n\u00e9rales de Vente Mises \u00e0 jour : le 04\/03\/2025 D\u00e9finitions des termes Dans les pr\u00e9sentes Conditions G\u00e9n\u00e9rales d&rsquo;Utilisation (CGU), les termes suivants sont d\u00e9finis comme suit : Datopia SAS : Datopia SAS, soci\u00e9t\u00e9 par actions simplifi\u00e9e au capital de 11 066,63 euros, immatricul\u00e9e au RCS de Tours sous le num\u00e9ro 979 286 812, propri\u00e9taire [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3005","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.datopia.world\/en\/wp-json\/wp\/v2\/pages\/3005","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.datopia.world\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.datopia.world\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.datopia.world\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.datopia.world\/en\/wp-json\/wp\/v2\/comments?post=3005"}],"version-history":[{"count":20,"href":"https:\/\/www.datopia.world\/en\/wp-json\/wp\/v2\/pages\/3005\/revisions"}],"predecessor-version":[{"id":4271,"href":"https:\/\/www.datopia.world\/en\/wp-json\/wp\/v2\/pages\/3005\/revisions\/4271"}],"wp:attachment":[{"href":"https:\/\/www.datopia.world\/en\/wp-json\/wp\/v2\/media?parent=3005"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}